工(gong)信廳企(qi)業(ye)函〔2023〕68號(hao)

各省、自治(zhi)區(qu)、直(zhi)轄市(shi)及計劃單(dan)列(lie)市(shi)、新疆(jiang)生產建設兵團中小企業主管(guan)部門，有(you)關(guan)單(dan)位(wei)：

為深入貫徹落實(shi)黨的二十大和中(zhong)央(yang)經濟(ji)工作會議精神，發(fa)揮中(zhong)小(xiao)企(qi)業(ye)服務(wu)體系作用，幫助中(zhong)小(xiao)企(qi)業(ye)提振發(fa)展(zhan)信(xin)心、恢復(fu)發(fa)展(zhan)活(huo)力、增強內生動力，工業(ye)和信(xin)息(xi)化(hua)部決定開展(zhan)2023年“一起(qi)益企(qi)”中(zhong)小(xiao)企(qi)業(ye)服務(wu)行動。有關事項通知如下：

一、行動(dong)主題(ti)

堅持(chi)以習(xi)近平新時代中(zhong)國(guo)特色社會(hui)主(zhu)義(yi)思想為指導，深入貫徹落實黨(dang)中(zhong)央、國(guo)務(wu)(wu)院(yuan)決策部署，以“精準服(fu)務(wu)(wu)，助企(qi)惠企(qi)”為主(zhu)題，面向中(zhong)小(xiao)企(qi)業(ye)實際需求，充分發揮(hui)各(ge)級中(zhong)小(xiao)企(qi)業(ye)公(gong)共(gong)服(fu)務(wu)(wu)機構(gou)、中(zhong)小(xiao)企(qi)業(ye)公(gong)共(gong)服(fu)務(wu)(wu)示范平臺、小(xiao)微(wei)企(qi)業(ye)創業(ye)創新示范基地和中(zhong)小(xiao)企(qi)業(ye)特色產(chan)業(ye)集群引(yin)領(ling)帶動作用(yong)，匯聚各(ge)類(lei)優(you)質服(fu)務(wu)(wu)資源，深入企(qi)業(ye)、園區(qu)、集群開展服(fu)務(wu)(wu)活(huo)動，助力中(zhong)小(xiao)企(qi)業(ye)提振信心，加快復(fu)蘇(su)，實現高(gao)質量發展。

二、行動內容(rong)

以(yi)中(zhong)小企業實(shi)際需求為(wei)導(dao)向，結(jie)合(he)本地實(shi)際，聚焦中(zhong)小企業疫后恢復的急難(nan)愁盼問題和制約中(zhong)小企業創業創新(xin)發(fa)展(zhan)的痛(tong)點難(nan)點問題，重(zhong)點開展(zhan)以(yi)下服務：

（一）政(zheng)(zheng)(zheng)策(ce)入企(qi)服(fu)務(wu)。以《中小企(qi)業促(cu)進法》實(shi)施20周(zhou)年為契機，通(tong)過(guo)“政(zheng)(zheng)(zheng)策(ce)大講堂”“政(zheng)(zheng)(zheng)企(qi)面對面”等活動(dong)，多渠道(dao)、多形(xing)式(shi)宣傳解讀促(cu)進中小企(qi)業發展的法律(lv)和助企(qi)惠(hui)企(qi)政(zheng)(zheng)(zheng)策(ce)。通(tong)過(guo)政(zheng)(zheng)(zheng)策(ce)服(fu)務(wu)互聯網平臺和APP，匯集各類法律(lv)政(zheng)(zheng)(zheng)策(ce)信息，加(jia)強智能(neng)匹配與精(jing)準推送，打(da)通(tong)政(zheng)(zheng)(zheng)策(ce)落地(di)“最(zui)后一公里(li)”，幫助企(qi)業應知(zhi)盡(jin)知(zhi)、用好用足政(zheng)(zheng)(zheng)策(ce)。

（二）創(chuang)業(ye)(ye)培育(yu)服務(wu)。舉辦“創(chuang)客中(zhong)國”中(zhong)小企業(ye)(ye)創(chuang)新創(chuang)業(ye)(ye)大賽，開展交流展示(shi)、項目孵(fu)化(hua)、產融對接服務(wu)，大力培育(yu)創(chuang)新型中(zhong)小企業(ye)(ye)。面(mian)向創(chuang)業(ye)(ye)者和(he)初創(chuang)小微企業(ye)(ye)，提供商業(ye)(ye)策(ce)劃、登記注冊、商務(wu)代(dai)理、宣(xuan)傳推廣等服務(wu)，提高創(chuang)業(ye)(ye)便(bian)利性和(he)成功(gong)率(lv)。

（三）技術(shu)創(chuang)新服務。實施科技成果賦(fu)智中(zhong)(zhong)小(xiao)企(qi)業(ye)行動(dong)、質(zhi)量品(pin)牌標準賦(fu)值(zhi)中(zhong)(zhong)小(xiao)企(qi)業(ye)行動(dong)，圍繞重(zhong)點產業(ye)鏈舉辦“百場萬(wan)企(qi)”大中(zhong)(zhong)小(xiao)企(qi)業(ye)融通創(chuang)新對接活(huo)動(dong)。推(tui)進(jin)中(zhong)(zhong)小(xiao)企(qi)業(ye)知識產權戰略推(tui)進(jin)工程，開展(zhan)“千校萬(wan)企(qi)”協同創(chuang)新伙伴(ban)行動(dong)、工業(ye)設(she)計賦(fu)能(neng)中(zhong)(zhong)小(xiao)企(qi)業(ye)活(huo)動(dong)，推(tui)動(dong)中(zhong)(zhong)小(xiao)企(qi)業(ye)提升(sheng)核心(xin)競爭力(li)。

（四）數(shu)字(zi)(zi)(zi)(zi)(zi)化綠(lv)色(se)化轉型(xing)(xing)(xing)服(fu)務(wu)。深入開展數(shu)字(zi)(zi)(zi)(zi)(zi)化賦能中(zhong)(zhong)小(xiao)(xiao)(xiao)企(qi)業(ye)(ye)專項行動，深化中(zhong)(zhong)小(xiao)(xiao)(xiao)企(qi)業(ye)(ye)數(shu)字(zi)(zi)(zi)(zi)(zi)化轉型(xing)(xing)(xing)試點工作(zuo)，開展平臺企(qi)業(ye)(ye)數(shu)字(zi)(zi)(zi)(zi)(zi)化賦能中(zhong)(zhong)小(xiao)(xiao)(xiao)企(qi)業(ye)(ye)全國行，推廣數(shu)字(zi)(zi)(zi)(zi)(zi)化轉型(xing)(xing)(xing)典(dian)型(xing)(xing)(xing)模式和《中(zhong)(zhong)小(xiao)(xiao)(xiao)企(qi)業(ye)(ye)數(shu)字(zi)(zi)(zi)(zi)(zi)化水平評測(ce)指標》《中(zhong)(zhong)小(xiao)(xiao)(xiao)企(qi)業(ye)(ye)數(shu)字(zi)(zi)(zi)(zi)(zi)化轉型(xing)(xing)(xing)指南》，舉(ju)辦(ban)全國中(zhong)(zhong)小(xiao)(xiao)(xiao)企(qi)業(ye)(ye)數(shu)字(zi)(zi)(zi)(zi)(zi)化轉型(xing)(xing)(xing)大(da)會(hui)。組織(zhi)實(shi)施(shi)節能服(fu)務(wu)進企(qi)業(ye)(ye)活動，引導(dao)節能服(fu)務(wu)機(ji)構與(yu)中(zhong)(zhong)小(xiao)(xiao)(xiao)企(qi)業(ye)(ye)加(jia)強技術(shu)交流，為中(zhong)(zhong)小(xiao)(xiao)(xiao)企(qi)業(ye)(ye)提供節能診斷與(yu)咨(zi)詢服(fu)務(wu)，推動中(zhong)(zhong)小(xiao)(xiao)(xiao)企(qi)業(ye)(ye)實(shi)施(shi)節能改造，加(jia)快綠(lv)色(se)化轉型(xing)(xing)(xing)步(bu)伐(fa)。

（五）育才(cai)引才(cai)服(fu)務(wu)。持(chi)續開展企(qi)(qi)業(ye)(ye)(ye)(ye)經營管(guan)理人(ren)才(cai)素質提(ti)升工程，深(shen)化中(zhong)小企(qi)(qi)業(ye)(ye)(ye)(ye)經營管(guan)理領軍(jun)人(ren)才(cai)培訓(xun)，實施專業(ye)(ye)(ye)(ye)技(ji)術人(ren)員(yuan)知識更新(xin)工程、職業(ye)(ye)(ye)(ye)技(ji)能提(ti)升行動(dong)，拓展“企(qi)(qi)業(ye)(ye)(ye)(ye)微課(ke)(ke)”線上課(ke)(ke)程，加強(qiang)中(zhong)小企(qi)(qi)業(ye)(ye)(ye)(ye)多層(ceng)次人(ren)才(cai)培訓(xun)。開展全國(guo)中(zhong)小企(qi)(qi)業(ye)(ye)(ye)(ye)網上百(bai)日招聘高(gao)校畢(bi)業(ye)(ye)(ye)(ye)生(sheng)等活動(dong)，動(dong)員(yuan)中(zhong)小企(qi)(qi)業(ye)(ye)(ye)(ye)參(can)與百(bai)萬(wan)就業(ye)(ye)(ye)(ye)見習崗位募集計劃，促(cu)進高(gao)校畢(bi)業(ye)(ye)(ye)(ye)生(sheng)到中(zhong)小企(qi)(qi)業(ye)(ye)(ye)(ye)施展才(cai)華。

（六）管(guan)(guan)理(li)(li)提(ti)(ti)升(sheng)服務。開展(zhan)(zhan)中小企業管(guan)(guan)理(li)(li)提(ti)(ti)升(sheng)活動(dong)(dong)，組織管(guan)(guan)理(li)(li)咨(zi)(zi)詢機(ji)構和專家為中小企業提(ti)(ti)供(gong)發展(zhan)(zhan)戰略、精(jing)益生產、財務管(guan)(guan)理(li)(li)、市場(chang)營銷(xiao)、品(pin)牌塑造等管(guan)(guan)理(li)(li)咨(zi)(zi)詢服務，推(tui)動(dong)(dong)提(ti)(ti)升(sheng)管(guan)(guan)理(li)(li)水平。開展(zhan)(zhan)管(guan)(guan)理(li)(li)創新(xin)成果總結推(tui)廣和對(dui)標等活動(dong)(dong)，促進先進管(guan)(guan)理(li)(li)實(shi)踐經驗交流(liu)。

（七(qi)）投(tou)融(rong)(rong)資(zi)服務(wu)(wu)。開展“一鏈一策(ce)一批”中小企(qi)業(ye)(ye)融(rong)(rong)資(zi)行(xing)動，推動銀行(xing)業(ye)(ye)金融(rong)(rong)機(ji)構與產業(ye)(ye)鏈上中小企(qi)業(ye)(ye)加強(qiang)信息共(gong)享(xiang)對接。圍繞“產業(ye)(ye)政(zheng)策(ce)進(jin)銀行(xing)、金融(rong)(rong)政(zheng)策(ce)進(jin)企(qi)業(ye)(ye)”開展政(zheng)策(ce)宣(xuan)傳(chuan)服務(wu)(wu)，加強(qiang)中小企(qi)業(ye)(ye)金融(rong)(rong)知(zhi)識普及教育。發(fa)揮區域股(gu)權市場“專精特新”專板融(rong)(rong)資(zi)服務(wu)(wu)功(gong)能，積(ji)極組織開展投(tou)融(rong)(rong)資(zi)路演對接活動。

（八）市(shi)場開拓(tuo)(tuo)服務。落實政(zheng)府采購促(cu)進中(zhong)(zhong)(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)發展政(zheng)策，為(wei)中(zhong)(zhong)(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)提供政(zheng)府采購信息和(he)咨(zi)詢(xun)服務，擴大(da)中(zhong)(zhong)(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)參與政(zheng)府采購機(ji)會(hui)。組織中(zhong)(zhong)(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)參加中(zhong)(zhong)(zhong)(zhong)國國際(ji)(ji)中(zhong)(zhong)(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)博覽會(hui)、APEC中(zhong)(zhong)(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)技(ji)展會(hui)、中(zhong)(zhong)(zhong)(zhong)德中(zhong)(zhong)(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)合(he)作交(jiao)流(liu)大(da)會(hui)、中(zhong)(zhong)(zhong)(zhong)國-中(zhong)(zhong)(zhong)(zhong)東歐中(zhong)(zhong)(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)合(he)作論壇、跨境撮合(he)等國際(ji)(ji)合(he)作交(jiao)流(liu)活動，促(cu)進中(zhong)(zhong)(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)加強對外交(jiao)流(liu)合(he)作。鼓(gu)勵(li)互聯網平臺企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)發揮市(shi)場、渠道、技(ji)術和(he)數據優(you)勢，幫助中(zhong)(zhong)(zhong)(zhong)小(xiao)企(qi)(qi)業(ye)(ye)(ye)(ye)(ye)發展按需生產、個性化定制等新型(xing)制造模(mo)式，拓(tuo)(tuo)展銷售(shou)渠道。

（九(jiu)）權(quan)益(yi)保(bao)護(hu)服務(wu)。組(zu)織律(lv)師事務(wu)所等法(fa)律(lv)服務(wu)機構開展法(fa)律(lv)宣講、法(fa)治體(ti)檢、法(fa)律(lv)援(yuan)助等活動(dong)，鼓勵(li)為中小(xiao)企業(ye)(ye)提(ti)供應(ying)收(shou)賬款管(guan)(guan)理(li)(li)、知(zhi)識產權(quan)等法(fa)律(lv)咨(zi)詢服務(wu)，提(ti)高中小(xiao)企業(ye)(ye)依(yi)法(fa)維權(quan)意識和能力。鼓勵(li)開展中小(xiao)企業(ye)(ye)合規(gui)管(guan)(guan)理(li)(li)培(pei)訓(xun)和咨(zi)詢服務(wu)，提(ti)高中小(xiao)企業(ye)(ye)合規(gui)管(guan)(guan)理(li)(li)水平，防(fang)范經營風(feng)險。加(jia)強(qiang)勞動(dong)人事爭議協(xie)商調解，推動(dong)中小(xiao)企業(ye)(ye)加(jia)強(qiang)用工(gong)管(guan)(guan)理(li)(li)。

三(san)、工作要求

（一）在(zai)匯聚和(he)用(yong)(yong)好(hao)各(ge)類服(fu)務(wu)(wu)(wu)資源(yuan)(yuan)上下功夫。充(chong)分發揮(hui)市場在(zai)配置資源(yuan)(yuan)中(zhong)(zhong)的決定性(xing)作(zuo)(zuo)用(yong)(yong)，加強(qiang)(qiang)政府引導(dao)，突出各(ge)級中(zhong)(zhong)小企業公共服(fu)務(wu)(wu)(wu)機構、中(zhong)(zhong)小企業公共服(fu)務(wu)(wu)(wu)示范平臺等骨干支撐作(zuo)(zuo)用(yong)(yong)，集聚帶動社會組織和(he)廣大市場化服(fu)務(wu)(wu)(wu)機構，強(qiang)(qiang)化服(fu)務(wu)(wu)(wu)資源(yuan)(yuan)協同聯動，發揮(hui)各(ge)類服(fu)務(wu)(wu)(wu)資源(yuan)(yuan)優勢及其主(zhu)動性(xing)積極性(xing)創造性(xing)，增強(qiang)(qiang)服(fu)務(wu)(wu)(wu)資源(yuan)(yuan)的系統效應。

（二(er)）在拓(tuo)面(mian)提(ti)質上(shang)下功夫。鼓勵各地結合實際，創新服(fu)(fu)務(wu)方式，豐富服(fu)(fu)務(wu)內容，增強服(fu)(fu)務(wu)能(neng)力，提(ti)升服(fu)(fu)務(wu)質量。推(tui)動(dong)服(fu)(fu)務(wu)力量和服(fu)(fu)務(wu)資源下沉到園(yuan)區、集群和企(qi)(qi)業，面(mian)對(dui)面(mian)為企(qi)(qi)業提(ti)供個性化、精準化的服(fu)(fu)務(wu)。充分發揮“互聯(lian)網+服(fu)(fu)務(wu)”泛在、高效、便捷優(you)勢，建設完(wan)善線上(shang)企(qi)(qi)業服(fu)(fu)務(wu)平臺(tai)，推(tui)廣在線服(fu)(fu)務(wu)，線上(shang)線下聯(lian)動(dong)，延伸(shen)服(fu)(fu)務(wu)半徑，擴大服(fu)(fu)務(wu)覆蓋面(mian)，推(tui)動(dong)優(you)質服(fu)(fu)務(wu)精準直(zhi)達企(qi)(qi)業。

（三）在干實(shi)事求(qiu)實(shi)效上下功夫。大興調查研究之風，力戒形式主義官僚主義，發(fa)揮“四千”精神，用(yong)心用(yong)情主動靠前服務，問(wen)(wen)需于(yu)企(qi)，問(wen)(wen)計于(yu)企(qi)，實(shi)實(shi)在在幫助企(qi)業(ye)解決急難愁盼問(wen)(wen)題，做到有求(qiu)必應、無事不(bu)擾，做到不(bu)解決問(wen)(wen)題不(bu)收手、不(bu)取(qu)得成效不(bu)罷(ba)休，不(bu)斷提升企(qi)業(ye)獲得感(gan)和(he)滿意(yi)度。

四、保障措施

（一）加強組(zu)織領(ling)導(dao)。各(ge)地中小(xiao)企(qi)業(ye)主管部門(men)要(yao)加強組(zu)織領(ling)導(dao)，結合(he)本地實(shi)際制定實(shi)施方案，細(xi)化(hua)工(gong)作措(cuo)施，明(ming)確責任分工(gong)，強化(hua)協(xie)同配(pei)合(he)，組(zu)織動(dong)員(yuan)各(ge)相關服務機(ji)構開展(zhan)(zhan)服務活(huo)動(dong)，幫助中小(xiao)企(qi)業(ye)穩(wen)定發(fa)展(zhan)(zhan)預期、提振(zhen)發(fa)展(zhan)(zhan)信心，加快疫后恢復(fu)和健康發(fa)展(zhan)(zhan)。

（二）及時(shi)跟蹤(zong)總結(jie)。各(ge)地(di)中(zhong)小(xiao)(xiao)企(qi)業(ye)(ye)主(zhu)管部門要指定專人負(fu)責該項(xiang)工作，及時(shi)總結(jie)服務(wu)成效和典型案(an)例(li)，組(zu)織本(ben)地(di)區服務(wu)機構每(mei)月10日(ri)前通(tong)過中(zhong)小(xiao)(xiao)企(qi)業(ye)(ye)服務(wu)跟蹤(zong)平臺(tai)（//baosong.miit.gov.cn/fuwu）報送上月服務(wu)情況（見附件）。

（三）強化宣傳(chuan)引導(dao)。各地中(zhong)小(xiao)企(qi)業(ye)(ye)主管部門(men)要結(jie)合實際，多渠道(dao)多形式宣傳(chuan)服務(wu)活動，營造服務(wu)助企(qi)良好氛圍。工業(ye)(ye)和信息(xi)化部在官(guan)方網站(zhan)(zhan)中(zhong)小(xiao)企(qi)業(ye)(ye)局子站(zhan)(zhan)設置“服務(wu)中(zhong)小(xiao)企(qi)業(ye)(ye)在行動”專欄，集(ji)中(zhong)展(zhan)示各地服務(wu)行動開展(zhan)情(qing)況、工作成(cheng)效等，并視情(qing)況協調媒體組織宣傳(chuan)報道(dao)活動。

附(fu)件：

工業和信息(xi)化部辦公(gong)廳

2023年3月29日